- Last Published 10/05/2016
Go Integrator - Salesforce.com add-in instructions
Home Office: Polycom -- How to setup your Polycom phone to work at home
You can setup your Epik Polycom phone at home, or anywhere there is a wired high-speed internet connection.
UC-One Quick Reference for Desktop and Mobile App
Quick Reference Guide for UC-One Application covers installation of the app, start and sign in instructions, important icons and other useful info.
How do I use the Epik Ticketing System?
A step-by-step guide to our Ticket System.
UC-One Desktop app download
Link to Epik's download page for UC-One desktop app.
Yealink SIP-T46G Quick Reference Guide
What is BroadWorks Anywhere? and how does it work?
Anywhere allows you to make and receive calls from any device, at any location, with only one phone number, one dial plan, one voice mailbox, and a unified set of features.
Epik Support & Help Desk information
Epik Escalation Chart
Escalation timelines are applied automatically to all open tickets. You can download our escalation chart via a link in this article.
Call Forwarding Not Reachable
Call Forwarding Not Reachable allows you to forward all your incoming calls to a different phone number or SIP-URI when your device is not accessible by the Epik system