Broadworks Call Center User Guide for Agents / Supervisors

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Due to the large file size, you'll need to Click Here to Download the User Guide. 

This document is intended for Call Center agents and supervisors who use the Epik Networks (BroadWorks) Hosted Thin Call Center client.

How This Guide is Organized
The following table identifies the sections to refer to for information about the functionality provided by Call Center.

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Click Here to Download the User Guide. You will be re-directed to an Epik landing page.

see also Broadworks Call Center Supervisor Demo vid