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UC-One Quick Reference for Desktop and Mobile App v21.5

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Information

 
FAQ

Communicator is a Unified Communications (UC) client for Windows, Mac, Android (Mobile and Tablet), and iOS Mobile (iPhone and iPad).

User-added image   

Quick Reference Guide for UC-One App

 

Installation on a Phone or Tablet

  1. Go to Google Play or the Apple App Store.

  2. Search for “UC-One” by BroadSoft.         

  3. Select “GET” or “Download and installation”.

  4. Start the app…

  5. The device configuration address is https://cloud1.epiknetworks.com

  6. The client also asks for a user name and password.  For this, use your Epik BroadWorks login credentials.

Installation on a Desktop

  1. The Desktop client is available at: https://www.epiknetworks.com/support/uc-one-desktop-app/

  2. Click on the UC One for MAC or PC link and then follow the installation instructions.

  3. Start the app…  The device configuration address is https://cloud1.epiknetworks.com

  4. The client also asks for a user name and password.  
    For this, use your Epik BroadWorks login credentials.

Start and Sign In

If you have enabled automatic login (Sign-in automatically), then after the client starts, you automatically go to your Contact List.  If you have not enabled automatic login, then click OK in the Sign-in window.  The previously-used user name is automatically remembered.  The password can be automatically remembered as well.

User Interface Layout of the Desktop Client
User-added image

see also...UC-One Communicator Mobile App Support Videos,    

 UC-One Communicator Desktop App Support Videos


  

For more info about the User Interface Layout of the Desktop and Mobile Client, definition of Important Icons and other info download the guide!