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UC-One Quick Reference for Desktop and Mobile App v21.5

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Information

 
FAQ

Communicator is a Unified Communications (UC) client for Windows, Mac, Android (Mobile and Tablet), and iOS Mobile (iPhone and iPad).

User-added image   

Quick Reference Guide for UC-One App

 

Installation on a Phone or Tablet

  1. Go to Google Play or the Apple App Store.

  2. Search for “UC-One” by BroadSoft.         

  3. Select “GET” or “Download and installation”.

  4. Start the app…

  5. The device configuration address is https://cloud1.epiknetworks.com

  6. The client also asks for a user name and password.  For this, use your Epik BroadWorks login credentials.

Installation on a Desktop

  1. The Desktop client is available at: https://www.epiknetworks.com/support/uc-one-desktop-app/

  2. Click on the UC One for MAC or PC link and then follow the installation instructions.

  3. Start the app…  The device configuration address is https://cloud1.epiknetworks.com

  4. The client also asks for a user name and password.  
    For this, use your Epik BroadWorks login credentials.

Start and Sign In

If you have enabled automatic login (Sign-in automatically), then after the client starts, you automatically go to your Contact List.  If you have not enabled automatic login, then click OK in the Sign-in window.  The previously-used user name is automatically remembered.  The password can be automatically remembered as well.

User Interface Layout of the Desktop Client
User-added image

see also...UC-One Communicator Mobile App Support Videos,    

 UC-One Communicator Desktop App Support Videos


  

For more info about the User Interface Layout of the Desktop and Mobile Client, definition of Important Icons and other info download the guide!

TitleUC-One Quick Reference for Desktop and Mobile App v21.5
URL NameUC-One-Quick-Reference-21-5