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UC-One Quick Reference for Desktop and Mobile App v22.5

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FAQ

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Quick Reference Guide Template for UC One Application  (attached)


Installation on a mobile Phone or Tablet 
1. Go to Google Play or the Apple App Store.
2. Apple Store Search for “UC-One Communicator NPS”. Google Play search for "UC-One Communicator" by BroadSoft.
3. Select “GET” or “Download and installation”.
4. Start the app…
5. The Epik device configuration or server address is https://cloud1.epiknetworks.com
6. The client also asks for a user name and password. For this, use your Epik Broadworks / User Webportal login credentials. If you don’t have this login, contact Support and they’ll help you.

Installation on a Desktop 
1. The Desktop client is available at: https://www.epiknetworks.com/support/uc-one-desktop-app/
2. Click on the UC One for MAC or PC link and then follow the installation instructions.
3. Start the app…
The device configuration address is https://cloud1.epiknetworks.com
4. The client also asks for a user name and password.
For this, use your Epik Broadworks / User Webportal login credentials. If you don’t have this login, contact Support and they’ll help you.


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